How do I pay for my order?
We have various flexible payment methods through which you can make a payment:
How do I pay using the Online payment option?
We accept payment through any Visa, Master or American Express (AMEX) Cards.
To pay using your card at checkout, you will need to enter your card number, expiry date, CVV number (found on the backside of your card). After entering these details, you will be redirected to our online payment gateway page for entering the OTP/online 3D Secure password.
What is Cash on Delivery (COD)?
Don’t worry if you do not have any credit/debit card! You can always opt for the Cash on Delivery (COD) payment method where you can pay in cash at the time of delivery of the product at your doorstep.
Note: Some Items (e.g. digital goods) may not be available for COD.
Gift cards or vouchers cannot be used to make COD payments.
Are there any hidden charges when I make a purchase on RFL Best Buy?
There are no hidden charges when you make a purchase on RFL Best Buy. The order amount is inclusive of all taxes and shipping fees. The order amount will be mentioned on the parcel and the invoice.
Is it safe to use my credit/debit card on RFL Best Buy?
Your online transaction on RFL Best Buy is secure with the highest levels of transaction security. RFL Best Buy protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on RFL Best Buy are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
What steps does RFL Best Buy take to prevent card fraud?
RFL Best Buy realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In rare cases, when the bank is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
What is a 3D Secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
How does the EMI option work?
RFL Best Buy offers convenient EMI option for the credit card holders of our partner banks. For more detailed information, please refer the FAQ on EMI.